Privacy Policy

Align Agency respects your privacy and is committed to protecting your Personal Information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What We Collect

We may collect personal information such as:

  • Name

  • Email address

  • Phone number

  • Organisation details

  • Billing information

  • Information you provide through enquiries, bookings, workshops or service engagements

Why We Collect It

We collect this information to:

  • Deliver consulting, strategy, fundraising and marketing services

  • Respond to enquiries

  • Manage client relationships

  • Process invoices and payments

  • Send relevant updates or communications (you can unsubscribe at any time)

How We Collect and Store Information

Information is collected directly from you via email, phone, website forms, contracts, meetings and online booking systems.

We use third-party service providers to support our operations, including scheduling tools, email communication platforms, payment processors and secure cloud-based systems. 

Sensitive Information

Align does not routinely collect sensitive information. If sensitive information is provided to us, it will only be used for the purpose for which it was provided and handled in accordance with applicable privacy laws.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and

  • Where required or authorised by law.

Security of Personal Information

We take reasonable steps to protect your information from misuse, loss or unauthorised access, modification or disclosure. When information is no longer required, we take reasonable steps to securely delete or de-identify it.

Maintaining the Quality of your Personal Information

We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. You may request access to the personal information we hold about you and request corrections if needed by contacting us.

Policy Updates

This policy may be updated from time to time. The current version will always be available on our website.

Last updated: February 2026

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact 

Align Agency

Sarah Waddle

sarah@alignagency.com.au